Privacy Policy

1. Introduction

Welcome to Aion ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual intelligence platform, including our website at aionvision.tech and our API services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services immediately.

2. Information We Collect

2.1 Account Information

When you create an account, we collect basic information including your name, email address, and organization details. This information is necessary to provide and secure our services.

2.2 Visual Content

Our visual intelligence platform processes images and visual content you submit through our API or web interface. This content is temporarily processed for analysis and verification purposes only.

2.3 Usage Data

We collect technical information about how you use our services, including API usage patterns, request frequency, response times, and system performance metrics. This data helps us improve our services and ensure optimal performance.

2.4 Device Information

We may collect information about the devices you use to access our services, including IP addresses, browser types, and operating system information for security and optimization purposes.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our visual intelligence services
• Process and analyze visual content for verification and description
• Authenticate users and protect against unauthorized access
• Monitor system performance and improve service quality
• Send important service-related communications
• Comply with legal obligations and enforce our terms of service

4. Data Processing and Visual Intelligence

Our visual intelligence platform processes images using advanced AI algorithms to provide verification, description, and analysis services. During processing:

• Images are temporarily cached for processing optimization
• Content is analyzed using multiple AI providers for consensus verification
• Rule-based validation is applied based on your configured requirements
• Analysis results and confidence scores are generated and returned

We do not use your visual content to train our models or improve our algorithms without explicit consent.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following limited circumstances:

• Service Providers: Trusted third-party services that help us operate our platform (cloud hosting, payment processing)
• AI Providers: Visual content is processed by AI service providers under strict data processing agreements
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are bound by confidentiality agreements and data processing terms that protect your information.

6. Security

We implement enterprise-grade security measures to protect your information:

• End-to-end encryption for data transmission
• Multi-tenant architecture with tenant isolation
• API key authentication and rate limiting
• Regular security audits and monitoring
• Secure data centers with physical and logical access controls

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at privacy@aionvision.tech. We will respond to your request within 30 days.

8. Cookies and Tracking

We use essential cookies and similar technologies to:

• Maintain user authentication sessions
• Remember user preferences and settings
• Analyze usage patterns for service improvement
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

9. Third-Party Services

Our platform integrates with third-party services to provide comprehensive visual intelligence capabilities:

• AI Providers: OpenAI, Anthropic, Google for visual language model services
• Cloud Services: DigitalOcean for hosting and infrastructure
• Payment Processing: Stripe for secure payment processing
• Email Services: SendGrid for transactional emails

These services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they handle your data.

10. Age Restrictions

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our services or provide any personal information.

11. International Data Transfers

Our services are provided from the United States. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. For significant changes, we will provide additional notice through email or service notifications.

13. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

14. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: To provide the services you have requested
• Legitimate Interests: To improve our services and ensure security
• Legal Compliance: To comply with applicable laws and regulations
• Consent: Where you have provided explicit consent